I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.

I am bound by the AoR Code of Practice and Ethics.

• I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.

• I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.

• I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.

• I am compliant with GDPR data protection, please see my separate Privacy policy. Your information will remain confidential at all times.

• As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.

My fees can be found on the booking page here; all bookings will require a 50% deposit to secure the appointment. The final 50% will be payable in full at the time of treatment.

*Discounts are available for treatment packages where fees are paid in full in advance as part of a treatment package or in full at the time of treatment.**I reserve the right to choose to use discretion regarding the application of any discounts.

• I have a 48-hour cancellation policy. As you are aware my business is dependent on the number of clients I can see in my clinic hours. Therefore, if you are unable to make a previously arranged appointment, I request that you provide me with at least 48 hours’ notice. This will allow me the option to re book the time slot with someone on my waiting list.

• Less than 48 hours’ notice will result in the loss of your 50% deposit payment.

• I request a deposit of 50% of my usual appointment fee from all clients. Appointments made under this deposit scheme can be rescheduled with more than 48-hour notice. With less than 48 hours’ notice the deposit will be withheld as stated in my cancellation policy above.

[NB deposits are only deemed non-returnable if there have been expenses incurred and to cover actual losses.]

• I offer the option to book a package of treatments. These are provided at a reduced price as they are paid for in advance.

• These treatments can be booked during my normal working hours with no restrictions.

• Where an appointment is booked and missed, my cancellation policy above will apply, and an amount will be deducted from those remaining.

• These treatments are required to be used within a specific time frame which will be discussed during the treatment consultation.

• I supply the option to buy vouchers for treatments. These may be given as gifts.

• These treatments can be booked during my normal working hours with no restrictions.

• Where an appointment is booked and missed, my cancellation policy above will apply.

• These vouchers are non-refundable.

• These vouchers are required to be used within a six-month period from date of payment.

Thanks for taking time to read my terms and conditions Louise Dickson Yoga & Reflexology Terms & Conditions